Terms and Conditions

1. Agreement to Terms

By accessing or using Croanova Prime ("the Service"), operated by Croanova Prime ("we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For purposes of these Terms:

• "Service" refers to the Croanova Prime website and all associated services, content, and features.
• "User," "you," and "your" refer to the individual accessing or using the Service.
• "Content" means text, images, graphics, videos, audio, software, data compilations, and any other material appearing on or forming part of the Service.
• "Account" means a unique account created for you to access our Service or parts of our Service.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all risks of unauthorized access to your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.3 Account Responsibility

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

4. Acceptable Use Policy

4.1 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal or commercial purposes in accordance with these Terms.

4.2 Prohibited Uses

You agree not to use the Service to:

• Violate any applicable local, national, or international law or regulation
• Transmit any material that is defamatory, obscene, offensive, hateful, or inflammatory
• Infringe upon the intellectual property rights of others
• Transmit any viruses, malware, or other harmful code
• Engage in any automated use of the system, including scraping or data mining
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service for any fraudulent or unlawful purpose
• Collect or harvest any personally identifiable information from the Service
• Engage in any activity that could damage our reputation or goodwill

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by Croanova Prime, its licensors, or other providers of such material and are protected by Croatian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Trademarks

The Croanova Prime name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Croanova Prime or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans are the trademarks of their respective owners.

5.3 User Content License

By posting, uploading, or submitting any content to the Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display such content in any and all media.

5.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any content on the Service infringes your copyright, please contact us with detailed information about the alleged infringement.

6. Service Availability and Modifications

6.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

6.2 No Warranty of Availability

While we strive to maintain the Service's availability, we do not guarantee that the Service will be available at all times or that it will be uninterrupted, timely, secure, or error-free.

7. Payment Terms and Fees

7.1 Pricing

Certain features of the Service may require payment of fees. All fees are quoted in the currency specified on the Service and are non-refundable except as required by law or as explicitly stated in these Terms.

7.2 Payment Processing

Payments are processed through third-party payment processors. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service. You agree to promptly update your account and payment information as necessary.

7.3 Subscription Services

If you purchase a subscription, you will be billed in advance on a recurring basis according to your chosen billing cycle. Your subscription will automatically renew unless you cancel before the renewal date. We reserve the right to change subscription fees upon reasonable notice.

7.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. No refunds will be issued for partial subscription periods unless required by applicable law.

8. Limitation of Liability

8.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

• The Service will function uninterrupted, secure, or available at any particular time or location
• Any errors or defects will be corrected
• The Service is free of viruses or other harmful components
• The results of using the Service will meet your requirements

8.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CROANOVA PRIME, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

8.3 Maximum Liability

Our total liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of €100 or the amount you paid us, if any, in the past twelve months for the Service.

8.4 Essential Purpose

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Croanova Prime and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Service
• Your violation of any rights of another party
• Any content you post or submit to the Service

10. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian data protection laws. You have rights regarding your personal data, including the right to access, correct, delete, and port your data.

11. Third-Party Links and Content

The Service may contain links to third-party websites or services that are not owned or controlled by Croanova Prime. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your right to use the Service will immediately cease.

12.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Grounds for termination include but are not limited to:

• Violation of these Terms
• Requests by law enforcement or government agencies
• Extended periods of inactivity
• Engagement in fraudulent or illegal activities
• Unexpected technical issues or problems

12.3 Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Jurisdiction

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Croatia, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

13.3 EU Users

If you are a consumer resident in the European Union, you will benefit from any mandatory provisions of the law of the country in which you are resident.

14. Dispute Resolution

14.1 Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally. We will make good faith efforts to resolve any dispute through informal negotiation.

14.2 Mediation

If the dispute cannot be resolved through informal negotiation within 30 days, either party may initiate mediation. The mediation shall be conducted in Croatia in accordance with Croatian mediation procedures.

14.3 Arbitration

If mediation is unsuccessful, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the rules of the Croatian Arbitration Association. The arbitration shall take place in Croatia, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.

14.4 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the fullest extent permitted by law, neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and us concerning the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.

15.3 Waiver

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation, natural disasters, acts of war, terrorism, or government restrictions.

15.6 Language

These Terms may be translated into other languages for your convenience. In the event of any conflict between the English version and any translation, the English version shall prevail.

15.7 Notices

We may provide notices to you via email, regular mail, or postings on the Service. Notices sent by email will be effective when we send the email to the address you provided. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

16. Updates to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Terms on the Service
• Notify you via email or through a notice on our Service for material changes

Material changes will take effect 30 days after we post the updated Terms, unless otherwise required by law. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

17. Contact Us

If you have any questions about these Terms, please contact us:

We aim to respond to all inquiries within 5 business days.